Vinted Members Share Frustration About Sizing Changes

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

The popular resale platform has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.

Online Platforms Backlash

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category than originally posted because of the remapping.

The platform stated the revised method more closely matches similar services.

The platform has recommended to check their listings and manually change the size if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.

Shopper Accounts

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, from Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Manual Updates

Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.

Service Background

The app has more than 100 million users, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices following member complaints.

David Fisher
David Fisher

Elena Hartwell is a seasoned video producer and digital marketing strategist with over 10 years of experience.